Return Policy
- Returns accepted within 7 days of delivery only for defective, damaged, or wrong items.
- Items must be in original packaging and unused condition.
- Return shipping cost:
- Defective/damaged/wrong → Marshmallow-Tech
- Other reasons → Customer
Refunds
- Eligible returns can be refunded or replaced.
- Processing time: 3–5 working days.
- Refunds issued to the original payment method.
Warranty
- Duration: 6 months from purchase.
- Covers technical faults & manufacturing defects.
- Excludes: physical damage, water damage, misuse, and normal wear & tear.
- Contact via WhatsApp or Facebook for warranty claims.
Note: Simple Choicee reserves the right to approve returns and warranty claims based on eligibility.